• Shipping Policy

    At Guppy's Aquarium, we're dedicated to ensuring that your aquatic purchases arrive safely and promptly to your doorstep. We have partnered with Aramex, a trusted leader in logistics, to handle all our shipping needs. Here's what you can expect:

    - Reliable Delivery: Your order is in good hands with Aramex's efficient and dependable delivery service.

    - Tracking Your Order: Once your order is dispatched, you'll receive a tracking number to monitor your package's journey.

    - Shipping Time: We aim to process and ship your order as soon as possible. Delivery times may vary depending on your location.

    Returns Policy

    We take pride in the quality of our products at Guppy's Aquarium. However, we understand that issues may arise, and we're here to help.

    - Damaged Items: If your product arrives damaged, please contact us immediately. We will arrange for a replacement to be sent to you at no additional cost. We may request photos of the damaged item to assist in our quality control efforts.

    - Misordered Items: Please review your order carefully before purchasing, as we generally do not accept returns for items ordered by mistake. Your satisfaction is important to us, so if you have any concerns about your order, don't hesitate to reach out.

    Contact Us: For any queries or concerns regarding shipping and returns, please contact our customer service team. We're here to ensure your experience with Guppy's Aquarium is seamless and satisfying.

    Thank you for choosing Guppy's Aquarium for your aquatic needs. We’re committed to bringing you the best in aquatic supplies and customer service.